Frequently asked questions

Q: Do you offer any discounts?

A: Yes, we offer discounts on an individual basis. Please get in touch. 

Q: Can I pay for someone else’s subscription?

A: If you want to pay for someone specific, you can create an account for them with their email when you checkout. 

Q: Do you offer any trial periods?

A: We do not offer a trial period. However, feel free to watch one of our free classes to decide  if Japan Design History is right for you. You can also view trailers for all classes.

Q: Do I need to create an account?

A: Yes, you will need to have an account to access all the classes you’ve purchased. 

Q: When will I receive access to the courses or classes I have purchased? 

A: For archived classes, you will receive access to the material immediately through your online account. For upcoming live classes, check the course calendar for class access dates.

Q: How do I purchase a class or an entire course?

A: You can only license access to an entire course. Individual classes may not be licensed.

Q: How long are each of the classes? 

A: While the classes may vary slightly, the average length of each class is between 50 minutes to  90 minutes. 

Q: How many classes are available for each course? 

A: There are 18 classes within the course. 

Q: What comes with the institutional license? All content or just specific content?

A: All content

Q: How do you determine pricing for institutional licenses?

A: We price licenses based on the number of students that will participate in the course at your institution.